Contact My Private Service: private chauffeur, luxury concierge and close protection worldwide. Services operate 24/7; our team is reachable daily, 8am to midnight.
To contact My Private Service - whether for a private chauffeur, a luxury concierge or close protection, our services operate 24/7 worldwide. Our team is reachable daily from 8am to midnight and replies within the hour.
Fill in your details and our team will respond within the hour. You can also contact us directly via WhatsApp for immediate assistance.
Thank you. Our team will get back to you within the hour.
For urgent requests, contact us directly via WhatsApp.
Our headquarters are located on the prestigious Avenue des Champs-Élysées in Paris. From here, we coordinate our private chauffeur, concierge and close protection teams across 50+ cities worldwide.
When time is short, WhatsApp is the fastest route. A flight landing in two hours, a change of plan, a chauffeur needed the same evening: a member of the team answers you directly, with no form and no intermediary.
The form above and email suit anything planned ahead. You send us the full picture in one go, whether it is a business trip over several days, a wedding or a car placed at your disposal during a trade fair, and we come back within the hour with a firm price.
Some requests are better discussed out loud. That is true of a close protection assignment, a complicated itinerary or a particular need for discretion. Call us: we would rather understand the context before proposing anything.
Our services run 24/7, all year round. Our lines are open daily from 8am to midnight, Paris time; a request that arrives outside those hours is handled as soon as we open.
The more precise your request, the more precise our answer. Here is what lets us confirm a price without going back and forth:
Our two operating bases. A request made in the morning for the same afternoon is usually workable, weekends included. These are also the cities where we handle the most demanding programmes: several vehicles, several days, itineraries rewritten en route.
Monaco, Nice, Cannes, Courchevel, Geneva, Zurich, Milan, Rome, Madrid, Barcelona, Amsterdam, Brussels, Vienna, Lisbon. Allow comfortable notice in high season: the Cannes Film Festival, the Monaco Grand Prix, the ski season in Courchevel, fashion weeks. Vehicles are spoken for quickly in those windows.
Dubai, Abu Dhabi, Riyadh, Doha, New York, Miami, Los Angeles. These destinations require coordination with our local partners across a time difference. Contact us as early as you can, ideally as soon as your dates are set.
More than 50 cities in all. If yours appears nowhere on this site, ask anyway: we regularly arrange journeys outside our usual network.
Yes. The price is confirmed before departure and does not move: no meter, no last-minute surcharge, no traffic supplement. What you approve is what you pay.
Payment in full is due 48 hours before the service. It is what confirms the booking, and it falls on the same deadline as free cancellation. Companies that have been working with us for six months or more can be opened on account and settle on invoice instead.
Any booking can be cancelled free of charge up to 48 hours before the service begins.
We track your flight in real time from the number you give us and move the pick-up accordingly. 60 minutes of waiting time are included after landing, enough time to collect your luggage and clear controls.
Yes. Our services run 24/7: a night flight, a 4am departure, a return after a late dinner. Only our contact line keeps hours, from 8am to midnight. A night journey is therefore booked during the day before.
Yes. A large share of our bookings comes from travel agencies, personal and executive assistants, concierge companies and private aviation operators. Tell us who the passenger is and how you would like to be kept informed, and we will run the booking accordingly: a single point of contact, chauffeur details sent the day before, and confirmations forwarded wherever you need them.
Yes. Beyond a single V-Class we coordinate several vehicles across several days: delegations, wedding parties, event roadshows, race weekends. Give us the passenger count, the schedule and the pick-up points, and we will come back with the fleet and the chauffeurs required.
Yes, across every destination we cover. If you would like a chauffeur who speaks another language, say so in your request and we will arrange it where possible.
Mercedes S-Class for individual journeys and business travel, Mercedes V-Class for groups, families and larger luggage volumes. Every vehicle is selected and checked before it goes into service.
Yes. Hourly and daily hire works on the same fixed-rate basis: the chauffeur and vehicle are yours alone, the itinerary stays open, and you can change it as the day goes on.
For urgent bookings, last-minute requests or any inquiry, our team responds instantly on WhatsApp, daily from 8am to midnight, wherever you are in the world.
Message us on WhatsApp