GENERAL CONDITIONS OF USE AND SALE

I. General conditions of use.

Article 1: Presentation of the website.

The purpose of MY PRIVATE SERVICE is the public transport of people, for this purpose it provides users, via its website, with software for booking vehicles with drivers for private individuals and professionals.

Article 2: Acceptance of the conditions of use.

Access to and use of the site are subject to acceptance of and compliance with these General Conditions of Use. The company reserves the right to modify the site, the services and the present conditions of use. It is therefore necessary for the user to refer to the latest version of the TOS, which is accessible at any time on the site.

Article 3: Access, navigation and management of the site.

The company makes every effort to ensure 24/7 access to its site, but may at any time limit, suspend or interrupt access in order to update or modify it to improve its content. Browsing implies acceptance of the TOS.
In the interests of efficiency, the company may delete any information that may disrupt the proper functioning of the site.

Article 4: User registration/unregistration.

4-1 Registration

Access to the services, in particular the paying services, is conditional on the user’s registration on the site. Registration as well as access to the services are reserved for legally capable individuals who have satisfied the conditions of registration and accepted the general conditions of use.
When registering, the user undertakes to provide complete, accurate and sincere information (surname, first name, address, telephone number, etc.), to do so, he/she must update them regularly. He/she must also provide a valid e-mail address via which the company will confirm his/her registration.
A user can only register once on the site.
When registering, the user will be given a login and a password to access their “personal space”. These can be changed online at any time via the personal area.
The company reserves the right to refuse a registration request if the user does not comply with these provisions.

4-2 Deregistration

The regularly registered user may at any time request to unsubscribe by logging into his personal space. Requests for deregistration are immediately taken into account.

Article 5: Responsibilities.

The company, via its editor, is only responsible for the content that it has itself published. Thus, it cannot be held responsible in case of technical or computer problems or incompatibility with certain software. Nor is it responsible for the reliability and security of information circulating on the Internet and cannot guarantee the accuracy of the information published.
Nor can it be held responsible for illicit content or activities without its due knowledge in the sense of Law n°2004-575 of 21 June 2004 for confidence in the digital economy.
Finally, the company has no control over the hypertext links that the site may contain and cannot be held responsible for the content of these links.
The company is also not responsible for the misuse of identifiers or passwords.

The user is responsible for his equipment and data, as well as for the use he makes of the site or the services and in case of non-compliance with the GCU.

II. General terms and conditions of sale.

The following provisions are intended to define the general terms and conditions of sale, hereinafter the “GTC”. These define the rights and obligations of the Service Provider and the customer. They only govern their relationship. In order to access the services, the customer must accept the GTC, knowing that the Service Provider reserves the right to modify these GTC from time to time.

Article 1: Services offered and order.

MY PRIVATE SERVICE specialises in the transport of people and to do this it provides its customers with a number of services (vehicles with drivers, etc.).

In order to access the transport services, the client must accept the general terms and conditions of sale and then connect to his personal space using the identifier and password that he has been given.

Once logged in, the customer has the possibility to order a transport service directly or to order this service in advance. For an immediate order, the customer must specify the place of departure, the place of destination, the type of vehicle required, the number of passengers, the means of payment, etc. For organisational reasons, immediate orders cannot be taken into account before a minimum of 24 hours. If the customer chooses to place an order in advance, he/she must also specify the day, month and time. The customer can also place an order by telephone on the number indicated on the website.
Based on the information collected, the service provider will propose a price for the transport, which must be accepted by the customer. The service provider will then forward the order to the selected driver. The client can also choose his service according to the proposed ranges.

Article 2: Obligations of the parties.

2-1: Obligations of the client.

Once the order has been placed, the customer must go to the agreed location and time. The driver will send the client an SMS 30 minutes before the time to remind him of the service. The waiting time will start at the pick-up time specified in the booking and will be charged at 0.50 cents per minute if the time is exceeded. If the customer has not shown up after a period of 15 minutes, the driver will cancel the journey and invoice the customer.

2-2: Obligations of the service provider.

The Provider undertakes to indicate the price of the service requested by the Client and if the Client accepts this price, the Provider shall send the Client a confirmation of the order by SMS 24 hours before the date of the order, specifying the name of the driver, the price of the journey, the range of the car, its registration number and the approximate time of arrival at the agreed location, bearing in mind that the Provider cannot be held responsible for any delay.

Article 3 : Cancellations.

3-1: Cancellation by the Client.

For advance orders, the client may request the cancellation of the service up to 72 hours before the reservation date and obtain a refund of the sums paid. However, for immediate orders (at least 24 hours before), the client does not have a right of withdrawal and must pay for the order.

3-2: Cancellation by the Provider.

The Provider can cancel the transport of the customer in case of force majeure, in this case the customer will be entitled to compensation. The Provider may also cancel the transport if the customer does not show up at the agreed location after a 15-minute delay. In the latter case, the client will be invoiced for his failure to appear.

Article 4: Pricing conditions.

The rates proposed by the Provider depend on the range chosen by the customer. There are “3 types of range: the Sedan, Van and First range. In each of these ranges, vehicles with drivers are offered according to the desired time.
Outside the ranges, the price depends on the place of departure and destination and is fixed on the basis of an hourly rate and mileage.
It should be noted that no luggage supplement is required and that the provision of car seats for children is free.

Article 5: Means of payment.

When the client creates his/her personal space, he/she has the possibility to register his/her bank account in complete security to facilitate his/her payments. The customer has three payment options to pay for his order:
– payment by credit card
– paypal
– payment in cash.

For payment by credit card, the site benefits from 3D Secure type security.
As far as the account of professionals is concerned, they can benefit from a payment on invoice which will take place at determined dates.

Article 6: Responsibility of the parties.

6-1: Responsibility of the customer.

The customer undertakes to arrive on time at the place of departure and to behave appropriately during the transport. He will be held responsible in case of damage attributable to him. The customer will be charged for such damage according to the type of damage. The client is obliged to fasten his seatbelt in accordance with the law in force.

6-2: Liability of the service provider.

The Service Provider may be held responsible for any faults committed in the provision of the service, but it may not be considered to be at fault if the poor execution or non-execution of the service is attributable to the fault of the Client, to the fault of a third party or in the event of force majeure.

Article 7: Commitment, compensation and recourse.

The Service Provider undertakes to check that the drivers obey the laws in force in the transport of persons with driver. It also regularly checks the vehicles used. The Service Provider also undertakes to reimburse the Client in the event of poor performance of the service attributable to the driver.
If, despite the measures taken by the Service Provider, the Customer is not satisfied, he may send a complaint by registered letter with acknowledgement of receipt to the Service Provider who undertakes to reply as soon as possible.

Article 8: Applicable law and settlement of disputes.

The general conditions of sale are subject to French law for their validity, interpretation, application and execution.

In the event of a dispute between the parties, the client shall contact the service provider with the aim of finding an amicable agreement and, failing agreement, the client may refer the matter to the competent court.

LEGAL INFORMATION

MY PRIVATE SERVICE is a limited liability company (SARL) whose registered office is located at 66 AVENUE DES CHAMPS ELYSEES, 75008, PARIS. The company is registered in the Trade and Companies Register under the number SIRET 837899509 RCS PARIS, its website can be accessed at the following address: www.myprivateservice.com , hereinafter “the website”.
VAT FR : 90837899509

Access to and use of this site are subject to the said “legal notice” as well as to the laws and regulations in force and imply full and unreserved acceptance by the person connecting to the site of all the provisions of this notice.

Article 1: Legal information.

In accordance with the law n°2004-575 of 21 June 2004 for confidence in the digital economy, the identity of the various parties involved must be specified.

The site is published by the simplified joint stock company La Maison Du VTC
E-mail address: contact@lamaisonduvtc.fr and hosted by IONOS by 1&1 1&1 IONOS SARL 7, place de la Gare BP 70109 57200 Sarreguemines C http://www.ionos.fr Customer service by telephone 24 hours a day, 7 days a week on 0970 808 911 (not surcharged) or by e-mail at the following address: info@ionos.fr

All persons who read, navigate or use the site are considered as “users”.

Article 2: Confidentiality.

Insofar as the site does not collect user data, it is exempt from declaration to the Commission Nationale Informatique et Libertés.

Article 3: Use of cookies.

The site may use cookies to collect information on traffic in order to improve the service. The user may oppose the use of these cookies by indicating this on the site.

Article 4: Contact.

The user may contact the Publisher, whose contact details are given in Article 1, to report any illegal content or activities. After verification, if the report is proven, it will be deleted immediately.

Article 5: Content.

The content of the site, the structure, the images, animated or not, are the exclusive property of the MY PRIVATE SERVICE site and can in no case be the object of a total or partial exploitation. Unauthorized use is prohibited and punishable under Articles L.335-2 and following of the Code of Intellectual Property.

The following provisions are intended to define the General Terms and Conditions of Sale, hereinafter the “GTC”. These define the rights and obligations of the Service Provider and the Customer. They only govern their relationship. In order to access the services, the Customer must accept the T&Cs knowing that the Service Provider reserves the right to modify these T&Cs from time to time.

Article 1: Services offered and order.

The company My Private Service specialises in the transport of people and to do this it provides its customers with a certain number of services (vehicles with driver…).

In order to access the transport services, the client must first accept the General Terms and Conditions of Sale and then connect to his personal space using the identifier and password that he has been given.

Once logged in, the customer has the possibility to order a transport service directly or to order this service in advance. For an immediate order, the customer must specify the place of departure, the place of destination, the type of vehicle required, the number of passengers, the means of payment, etc. For organisational reasons, immediate orders cannot be taken into account before a minimum period of 24 hours. If the customer chooses to place an order in advance, he/she must also specify the day, month and time. The customer can also place an order by telephone on the number indicated on the website.

Based on the information collected, the Provider will propose a price for the transport, which must be accepted by the customer. The Provider will then forward the order to the selected driver. The client may also choose his service according to the proposed ranges.

Article 2: Obligations of the parties.

2-1: Obligations of the client.

Once the order has been placed, the customer must go to the agreed location and time. The driver will send the client an SMS 30 minutes before the time to remind him of the service. The waiting time will start at the time of pick-up as specified in the booking and will be charged at 1 euro per minute if the time is exceeded. If the client has not shown up after a set time of 15 minutes, the driver will cancel the journey and invoice the client.

2-2: Obligations of the service provider.

The Service Provider undertakes to indicate the price of the service requested by the Customer and if the Customer accepts this price, the Service Provider must send him/her a confirmation by SMS of his/her order 24 hours before the date of the order, specifying the name of the driver, the price of the journey, the range of the car, its registration number as well as the approximate time of arrival at the agreed location, bearing in mind that the Service Provider cannot be held responsible for any possible delay.

Article 3: Cancellations and modifications.

3-1: Cancellation or modification by the Client.

For advance orders, the client may request the cancellation of the service up to 72 hours before the reservation date and obtain a refund of the sums paid. However, for immediate orders (at least 24 hours before), the client does not have a right of withdrawal and must pay for the order.

The customer may also request a change in the booking, in which case the Provider will recalculate the price according to the requested change and will propose a new rate which the customer must accept.

3-2: Cancellation by the Provider.

The Provider may cancel the transport of the client in case of force majeure, in which case the client will be entitled to compensation. The Provider may also cancel the transport if the customer does not show up at the agreed location after a 15-minute delay. In the latter case, the client will be invoiced for his failure to appear.

Article 4: Pricing conditions.

The rates offered by the Provider depend on the range chosen by the client. There are three types of ranges: the ECO range, the BERLINE range and the VAN range, and in each of these ranges, vehicles with drivers are offered according to the desired time. For example: in the economic range, transport from Paris to Roissy costs 59 euros.

Outside the ranges, the price depends on the place of departure and destination and is fixed on the basis of an hourly rate and mileage.

It should be noted that no luggage supplement is required and that the provision of car seats for children is free.

Article 5: Means of payment.

When the customer creates his personal space, he has the possibility to register his bank account in complete security to facilitate his payments. The customer has three payment options to pay for his order:

– payment by credit card

– Paypal

– payment in cash directly to the driver.

For payment by credit card, the site benefits from 3D Secure type security.

As far as the account of professionals is concerned, they can benefit from a payment on invoice which will take place on determined dates.

Article 6: Responsibility of the parties.

6-1: Responsibility of the customer

The client undertakes to arrive on time at the place of departure and to behave appropriately during the transport. He will be held responsible in case of damage attributable to him. The customer will be charged for such damage according to the type of damage. The client is required to fasten his seatbelt in accordance with the regulations in force.

6-2: Liability of the Service Provider

The Service Provider may be held responsible for any faults committed in the provision of the service but may not be considered to be at fault if the poor execution or non-execution of the service is attributable to the fault of the Client, to the fault of a third party or in the event of force majeure.

Article 7: Commitment, compensation and recourse.

The Service Provider undertakes to check that the drivers obey the laws in force in the transport of persons with driver. It also regularly checks the vehicles used. The Service Provider also undertakes to reimburse the Client in the event of poor performance of the service attributable to the driver.

If, despite the measures taken by the Service Provider, the client is not satisfied, he/she may send a complaint by registered letter with acknowledgement of receipt to the Service Provider who undertakes to reply as soon as possible.

Article 8: Partial nullity.

If by application of the law, of a regulation or by court decision one or more provisions of these General Terms and Conditions of Sale including those of Use are declared null and void, they will be deemed unwritten. As for the other provisions of the GTC or GCU, they shall retain their force and scope.

Article 9: Applicable law and settlement of disputes.

The General Terms of Sale are subject to French law for their validity, interpretation, application and execution.

In the event of a dispute between the parties, the Customer shall contact the Service Provider in order to reach an amicable agreement and, failing such agreement, the Customer may refer the matter to the competent court.

The website also has an English and Spanish version. In case of disagreement, contradiction or differences of interpretation with the French version, only the French version shall prevail.

The following provisions are intended to define the General Terms and Conditions of Sale, hereinafter the “GTC”. These define the rights and obligations of the Service Provider and the Customer. They only govern their relationship. In order to access the services, the Customer must accept the T&Cs knowing that the Service Provider reserves the right to modify these T&Cs from time to time.

Article 1: Services offered and order.

The company My Private Service specialises in the transport of people and to do this it provides its customers with a certain number of services (vehicles with driver…).

In order to access the transport services, the client must first accept the General Terms and Conditions of Sale and then connect to his personal space using the identifier and password that he has been given.

Once logged in, the customer has the possibility to order a transport service directly or to order this service in advance. For an immediate order, the customer must specify the place of departure, the place of destination, the type of vehicle required, the number of passengers, the means of payment, etc. For organisational reasons, immediate orders cannot be taken into account before a minimum period of 24 hours. If the customer chooses to place an order in advance, he/she must also specify the day, month and time. The customer can also place an order by telephone on the number indicated on the website.

Based on the information collected, the Provider will propose a price for the transport, which must be accepted by the customer. The Provider will then forward the order to the selected driver. The client may also choose his service according to the proposed ranges.

Article 2: Obligations of the parties.

2-1: Obligations of the client.

Once the order has been placed, the customer must go to the agreed location and time. The driver will send the client an SMS 30 minutes before the time to remind him of the service. The waiting time will start at the time of pick-up as specified in the booking and will be charged at 1 euro per minute if the time is exceeded. If the client has not shown up after a set time of 15 minutes, the driver will cancel the journey and invoice the client.

2-2: Obligations of the service provider.

The Service Provider undertakes to indicate the price of the service requested by the Customer and if the Customer accepts this price, the Service Provider must send him/her a confirmation by SMS of his/her order 24 hours before the date of the order, specifying the name of the driver, the price of the journey, the range of the car, its registration number as well as the approximate time of arrival at the agreed location, bearing in mind that the Service Provider cannot be held responsible for any possible delay.

Article 3: Cancellations and modifications.

3-1: Cancellation or modification by the Client.

For advance orders, the client may request the cancellation of the service up to 72 hours before the reservation date and obtain a refund of the sums paid. However, for immediate orders (at least 24 hours before), the client does not have a right of withdrawal and must pay for the order.

The customer may also request a change in the booking, in which case the Provider will recalculate the price according to the requested change and will propose a new rate which the customer must accept.

3-2: Cancellation by the Provider.

The Provider may cancel the transport of the client in case of force majeure, in which case the client will be entitled to compensation. The Provider may also cancel the transport if the customer does not show up at the agreed location after a 15-minute delay. In the latter case, the client will be invoiced for his failure to appear.

Article 4: Pricing conditions.

The rates offered by the Provider depend on the range chosen by the client. There are three types of ranges: the ECO range, the BERLINE range and the VAN range, and in each of these ranges, vehicles with drivers are offered according to the desired time. For example: in the economic range, transport from Paris to Roissy costs 59 euros.

Outside the ranges, the price depends on the place of departure and destination and is fixed on the basis of an hourly rate and mileage.

It should be noted that no luggage supplement is required and that the provision of car seats for children is free.

Article 5: Means of payment.

When the customer creates his personal space, he has the possibility to register his bank account in complete security to facilitate his payments. The customer has three payment options to pay for his order:

– payment by credit card

– Paypal

– payment in cash directly to the driver.

For payment by credit card, the site benefits from 3D Secure type security.

As far as the account of professionals is concerned, they can benefit from a payment on invoice which will take place on determined dates.

Article 6: Responsibility of the parties.

6-1: Responsibility of the customer

The client undertakes to arrive on time at the place of departure and to behave appropriately during the transport. He will be held responsible in case of damage attributable to him. The customer will be charged for such damage according to the type of damage. The client is required to fasten his seatbelt in accordance with the regulations in force.

6-2: Liability of the Service Provider

The Service Provider may be held responsible for any faults committed in the provision of the service but may not be considered to be at fault if the poor execution or non-execution of the service is attributable to the fault of the Client, to the fault of a third party or in the event of force majeure.

Article 7: Commitment, compensation and recourse.

The Service Provider undertakes to check that the drivers obey the laws in force in the transport of persons with driver. It also regularly checks the vehicles used. The Service Provider also undertakes to reimburse the Client in the event of poor performance of the service attributable to the driver.

If, despite the measures taken by the Service Provider, the client is not satisfied, he/she may send a complaint by registered letter with acknowledgement of receipt to the Service Provider who undertakes to reply as soon as possible.

Article 8: Partial nullity.

If by application of the law, of a regulation or by court decision one or more provisions of these General Terms and Conditions of Sale including those of Use are declared null and void, they will be deemed unwritten. As for the other provisions of the GTC or GCU, they shall retain their force and scope.

Article 9: Applicable law and settlement of disputes.

The General Terms of Sale are subject to French law for their validity, interpretation, application and execution.

In the event of a dispute between the parties, the Customer shall contact the Service Provider in order to reach an amicable agreement and, failing such agreement, the Customer may refer the matter to the competent court.

The website also has an English and Spanish version. In case of disagreement, contradiction or differences of interpretation with the French version, only the French version shall prevail.